RMP Polska Instytut Durkalskiego Sp. z o.o.

rmp@reissprofile.pl

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RMP PolskaTeam – Dominika Hofman

Dominika Hofman

RMP Master in RMP Polska

Manager, International Trainer,
Business Consultant

Education

  • Trainer Academy, WSG
  • Train the Trainer, Pasja GDT
  • Human Resource Management, WSG
  • Pedagogy with elements of psychology, UKW

14 years of experience in the areas

  • Managing, motivating and recruiting people
  • Sales and care of customer service
  • Customer relationship management
  • Implementing personalized development programs
  • Analysing KPI’s to improve effectiveness of training programs

14 years of experience in the industries

  • Beauty
  • Fashion
  • Experience in delivering training projects for the energetic, consulting and FMCG industries.

References

  • Training Manager, CHANEL Sp. z o.o. (2017 – current)
    • Creating and implementing a training strategy for the local market
    • Identifying training needs and implementing appropriate development programs according to the target group
    • Providing constant team coaching and being responsible for delivering the highest customer service standards
  • Training & Development Specialist, DH Consulting (2015 – current)
    • Delivering custom-made training programs in Central Europe which increases employee’s performance
    • Partnering with business leaders to identify training needs and trends within the business
    • Providing blended learning solutions according to the business needs
  • Sales Department Manager, Peek & Cloppenburg (2013 – 2015)
    • Constant analysis of sales reports and active participation in building strategies to increase sales results
    • Managing and training of the subordinates, motivating and recruiting the team
    • Conducting onboarding programs, sales trainings, coaching on-the-job
  • Store Manager, Stradivarius Polska (2011 – 2013)
    • Achieving growth and hitting sales targets by successfully managing sales team
    • Designing and implementing a strategic sales plan
    • Managing, recruiting, objectives setting, coaching and performance monitoring of sales representatives
  • Senior Consultant, Douglas Polska, (2009 – 2011)
  • Consultant, Specialist, Sephora Polska, (2007 – 2009)