Dominika Hofman
Manager, International Trainer,
Education
- Trainer Academy, WSG
- Train the Trainer, Pasja GDT
- Human Resource Management, WSG
- Pedagogy with elements of psychology, UKW
14 years of experience in the areas
- Managing, motivating and recruiting people
- Sales and care of customer service
- Customer relationship management
- Implementing personalized development programs
- Analysing KPI’s to improve effectiveness of training programs
14 years of experience in the industries
- Beauty
- Fashion
- Experience in delivering training projects for the energetic, consulting and FMCG industries.
References
-
Training Manager, CHANEL Sp. z o.o. (2017 – current)
- Creating and implementing a training strategy for the local market
- Identifying training needs and implementing appropriate development programs according to the target group
- Providing constant team coaching and being responsible for delivering the highest customer service standards
-
Training & Development Specialist, DH Consulting (2015 – current)
- Delivering custom-made training programs in Central Europe which increases employee’s performance
- Partnering with business leaders to identify training needs and trends within the business
- Providing blended learning solutions according to the business needs
-
Sales Department Manager, Peek & Cloppenburg (2013 – 2015)
- Constant analysis of sales reports and active participation in building strategies to increase sales results
- Managing and training of the subordinates, motivating and recruiting the team
- Conducting onboarding programs, sales trainings, coaching on-the-job
-
Store Manager, Stradivarius Polska (2011 – 2013)
- Achieving growth and hitting sales targets by successfully managing sales team
- Designing and implementing a strategic sales plan
- Managing, recruiting, objectives setting, coaching and performance monitoring of sales representatives
- Senior Consultant, Douglas Polska, (2009 – 2011)
- Consultant, Specialist, Sephora Polska, (2007 – 2009)