Professional Customer Service, Professional Sales Technique, Time Management, Trade Negotiations, Communication in
Sale, Professional Business Presentations (Kalkstein)
20 years of experience in the areas
in the design and implementation of development activities for mid- and high-level staff in the concept, implementation
and coordination of the company's operational activities in the marketing, sales and after sales
in managing a variety of teams in training, coaching, training on the job, working on strengths, using diagnostic tools
for personality analysis
20 years of experience in the industries
Business Development Director, RMP Polska Instytut Durkalskiego Sp. z o.o. (2019 - now)
Business consulting, development programs and training in the field of work environment development,
organizational changes, sales management,
Developing and implementation of development programs for key clients, business consulting, conducting
workshops at all levels of management
Service Director, AkzoNobel Car Refinishes Polska Sp. z o.o. (2017 - 2019)
Development and implementation of IT services for clients, supervision of the training platform and conducting
training and development activities.
Provision of analytical services to customers; taking care of the development of a subordinate team of
business consultants; setting goals for the team and running PDD; taking care of the budget and its
implementation, actively selling products and services to customers.
Managing Director, Krotoski-Cichy Sp. z o.o. (2015 - 2017)
Strategic and operational management of VW and Audi dealerships. Recruitment, conducting assessment
center, implementation of employees for managerial positions. Conducting conversations and development
activities with employees.
Create business annual plans and plan monthly activities to achieve sales goals. Conducting meetings with
managers (minimizing costs and maximizing profit). Manage a team of 180 people.
Managing Director/Consultant/Trainer/Coach, Dicoria Grupa Doradcza (2002 – 2015)
Acquiring, managing, planning and collaborating with key customers, acquiring and serving new customers.
Training and managerial coaching in the field of customer service quality and staff development for employees